Careers
Job Opportunies
Auto Technician
Certified Stellantis Auto Technician
As a Certified Stellantis Auto Technician, you will perform maintenance, diagnostics, and repair work on vehicles within the Stellantis brand family, including Chrysler, Dodge, Jeep, and Ram. You will use advanced diagnostic tools and factory-recommended procedures to ensure vehicles operate safely and efficiently. Responsibilities include inspecting vehicle systems, identifying issues, performing repairs, and communicating with service advisors and customers.
For motivated individuals, we offer training opportunities to complete the Stellantis certification and advance your technical skills.
Key Qualities:
- Problem-solving skills
- Attention to detail
- Excellent attendance
- Courteous to coworkers & customers
- Clean working habits
- Familiarity with diagnostic equipment
- Commitment to delivering exceptional customer service
Sales & Leasing Consultant
New & Used Vehicle Sales & Leasing Consultant
Position Overview
- We are looking for a motivated and customer-focused Sales & Leasing Consultant to assist customers in selecting, purchasing, or leasing vehicles. This role combines product knowledge, sales skills, and exceptional service to create a seamless car-buying experience.
Key Responsibilities
- Greet customers, identify needs, and provide product information.
- Assist with vehicle selection, test drives, and feature demonstrations.
- Negotiate pricing, trade-ins, and financing options transparently.
- Complete sales and leasing paperwork accurately.
- Explain leasing terms and tailor plans to customer needs.
- Build and maintain strong customer relationships.
- Stay informed about vehicle models, trends, and dealership training.
Qualifications
- Sales experience, preferably in automotive or related fields.
- Excellent communication and customer service skills.
- Ability to thrive in a fast-paced, goal-driven environment.
- Knowledge of leasing and financing options is a plus.
- High school diploma or equivalent; valid driver’s license.
What We Offer
- Competitive pay with commission incentives.
- Comprehensive training and career development.
- Benefits including health insurance and retirement plans.
- Employee discounts and a supportive team environment.
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Join us and help customers drive away in their dream vehicles!
Customer Experience Representative
Position Overview
- We are looking for a friendly and professional Customer Experience Representative to ensure exceptional service and satisfaction for our customers. This role is essential in creating a welcoming environment and addressing customer needs throughout their dealership experience.
Key Responsibilities
- Greet and assist customers, serving as their primary point of contact.
- Schedule and manage appointments for sales and service departments.
- Address customer inquiries and resolve concerns promptly and professionally.
- Communicate updates on vehicle purchases, services, and repairs.
- Gather feedback and collaborate with teams to improve customer experiences.
- Maintain accurate records and support administrative tasks.
Qualifications
- Prior experience in customer service, preferably in automotive or retail.
- Excellent communication and problem-solving skills.
- Proficiency in CRM systems and basic computer applications.
- High school diploma or equivalent; valid driver’s license.
Automotive Service Writer
Position Overview:
- The Automotive Service Writer acts as the main point of contact between customers and the service department, ensuring smooth communication, accurate service coordination, and exceptional customer satisfaction.
Key Responsibilities:
- Greet customers, assess vehicle concerns, and provide service recommendations.
- Prepare repair orders, estimates, and schedules.
- Communicate customer needs to technicians and provide progress updates.
- Promote additional services and ensure customers understand warranties.
- Handle payments, warranty claims, and maintain accurate service records.
- Resolve customer concerns and follow up to ensure satisfaction.
Qualifications:
- High school diploma (or equivalent); automotive knowledge preferred.
- Strong communication, organization, and sales skills.
- Experience in customer service or automotive service is a plus.
Benefits:
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Competitive pay and incentives.
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IRA retirement match
- Health, dental, and vision insurance.
- Paid time off and employee discounts.
Before submitting your application, ensure it is complete and send it to office@prattcars.com.
Please include the job title you are applying for in the email subject line for proper identification.
